Individual Needs


If you require mobility assistance, please call the Empire Theatres Ticketing Office on 1300 655 299 to reserve your tickets and notify the staff. We will then arrange for a staff member to assist you when you arrive at the theatre.

Wheelchair Seating

The Empire Theatre stalls are wheelchair accessible. We have dedicated (limited) seating options for patrons using a wheelchair and their guests. When making your booking, please advise staff.

Please note that there is an elevator to the balcony, however there is no wheelchair seating available upstairs. 

Hearing Assistance

We have hearing loop facilities available. Patrons with the teleloop facility on their hearing aid can access hearing assistance from rows A-P. When making your booking, please advise staff.

Who needs a ticket?

Every patron over the age of 12 months requires a ticket.