Our online box office offers a safe, secure credit card booking facility. Tickets will be held at the Empire Theatres Ticketing Office for collection. Not all productions or events are able to be booked online. Internet bookings incur a $5.00 transaction fee. To book tickets online, select the event and hit the "Book Now" button on the event's page.
Please ensure that you have installed the latest version of your internet browser (eg. Internet Explorer, Firefox, Chrome, Safari) and that you have installed Adobe Flash player, which is available free here. You may need to wait a few seconds for certain content (eg the seat map) to load. A strong internet connection is required.
Safe Tix Guide - Live Performance Australia
Click HERE to read more about fraudulent ticket purchases.
Click HERE to read the Empire Theatres' Terms and Conditions of Sale.
Contact one of our friendly staff on 1300 655 299 between 9am and 4pm Monday to Friday. Phone bookings incur a $5.00 transaction fee. If you have any special needs, please notify the staff at the time of booking.
Visit our Ticketing Office at 56 Neil St, Toowoomba. We are open Monday to Friday, 9am - 1pm. The Ticketing Office is also open one hour prior to performances.
For large group bookings (such as schools, clubs etc), please contact the box office on 1300 655 299 or email boxoffice@empiretheatre.com.au.
Please note all tickets purchased will be emailed in PDF format to the ticket purchaser approximately 48 hours prior to the performance.
All patrons must provide their name, address, phone number and email before the performance to boxoffice@empiretheatre.com.au.
Increased hygiene facilities and social distancing measures are in place including COVID safe seating in the auditoriums, contactless payment preferred, and extensive contact tracing policies required for all patrons.
We encourage and support the use of the COVID Safe App. For more information on the Empire Theatre COVID Safe operations please visit the COVID Safe page of our website.
