Our online box office offers a safe, secure credit card booking facility. Tickets will be held at the Empire Theatres Ticketing Office for collection. Not all productions or events are able to be booked online. Internet bookings incur a $5.00 transaction fee. To book tickets online, select the event and hit the "Book Now" button on the event's page.
Please ensure that you have installed the latest version of your internet browser (eg. Internet Explorer, Firefox, Chrome, Safari) and that you have installed Adobe Flash player, which is available free here. You may need to wait a few seconds for certain content (eg the seat map) to load. A strong internet connection is required.
Click HERE to read more about fraudulent ticket purchases.
Click HERE to read the Empire Theatres' Terms and Conditions of Sale.
Contact one of our friendly staff on 1300 655 299. Phone bookings incur a $5.00 transaction fee. If you have any special needs, please notify the staff at the time of booking.
Visit our Ticketing Office at 56 Neil St, Toowoomba. We are open Monday to Friday, 9am - 5pm and Saturday, 9am - 1pm. The Ticketing Office is also open one hour prior to performances.
For large group bookings (such as schools, clubs etc), please contact the box office on 1300 655 299 or email firstname.lastname@example.org.
Social distancing measures have been put in place across the venue including queue controls. All patrons are asked to maintain the adequate distance from other guests outside their group.
Seats have been allocated to each booking group allowing adequate social distancing between each group. It is important you sit in your allocated seat.
We have increased our hygiene facilities. We have installed hand sanitising stations throughout the theatre and enhanced cleaning measures during and between shows, including high-frequency touchpoints.
Contactless payment is the preferred method of payment in both the Ticket Office and Bar Areas
All patrons are required to provide name, address, phone and email before each performance.
All staff and patrons are encouraged to monitor their own health and stay home if they are feeling unwell or have a temperature.
We encourage and support the use of the COVID Safe App.