COVID-19 Update

UPDATE - Monday 23rd March | 9am

The Empire Theatre ticket office in Neil Street is now closed for the foreseeable future.

At this time staff will be available to answer the phones between 9am and 3pm – Monday to Friday (not on scheduled Public Holidays)

Staff will continue to contact patrons to organise refunds for all cancelled shows over the coming months

Refunds are taking longer than expected to be processed and all staff are working as quickly as possible to contact all patrons to cancelled shows and process refunds.

Please be patient as we work through the large number of cancellations and postponements of shows. We thank you for your patience

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UPDATE - Wednesday 18th MARCH | 9am

In line with this morning's Federal Government statement to ban indoor public gatherings over 100 people the Empire Theatre is now closed.

Due to this closure, The Sapphires, originally scheduled to be performed Thursday 19 March, will not proceed.

All performances between now and April 30 will be cancelled or postponed until later in the year.

As more information comes to light, we will continue to update our patrons.

We thank you for your patience as we work through this complicated situation.

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INDIVIDUAL SHOW UPDATES - as at 30 March, 9am

Refunds are taking longer than expected to be processed and all staff are working as quickly as possible to contact and process refunds. Please be patient as we work through the large number cancellations and postponements of shows. We thank you for your patience.

Melinda Schneider – performance has been postponed until Sunday 6th December @ 2pm | If you are unable to make the rescheduled date a refund is available until Thursday 9 April @ 3pm

Judith Lucy – performance has been postponed to Saturday 3 October @ 7.30pm | If you are unable to make the rescheduled date a refund is available until Friday 24 April @ 3pm

Curious Arts Festival including Arrr We There Yet, Elixir and Alexa Turn the lights on | All performances have been postponed to a later date to be decided | Details will be updated once this information has been received from the promoter / artists

Ross Noble – performance has been postponed until Wednesday 23rd September | If you are unable to make the rescheduled date a refund is available until Wednesday 25 March @ 5pm

Aussie and the Menace – postponed to Saturday 14th November 2020

Cloudland the Musical – performance has been postponed until Sunday 18 April 2021 @ 3.00pm | If you are unable to make the rescheduled date a refund is available until Friday 8th May @ 3.00pm

David Hobson and Colin Lane – performance has been postponed until Saturday 12th December @ 7.30pm | If you are unable to make the rescheduled date a refund is available

Joel Creasey – performance has been postponed until Friday 6th November 2020 | If you are unable to make the rescheduled date a refund is available.

Aladdin by Toowoomba Ballet Theatre –postponed until Friday 18 and Saturday 19 December 2020 - If you are unable to make the rescheduled date a refund is available

The Best of the Bee Gees - postponed until Friday 21 August | If you are unable to make the rescheduled date, refunds will be available until 30 April @ 3pm

World of Musicals – postponed until Saturday 22May 2021 @ 7.30pm | If you are unable to make the rescheduled date, refunds will be available until Friday 1 May @ 3pm

Prada’s Priscillas – postponed to Friday 29 January 2021 | If you are unable to make the rescheduled date, refunds will be available until Friday 29 May @ 3pm

In Tails David Hobson and Colin Lane – postponed to Saturday 12 December 2020 | If you are unable to make the rescheduled date, refunds will be available

Gold Dust Woman - postponed until Saturday 27 February | If you are unable to make the rescheduled date, refunds will be available until Friday 29 May @ 3pm

Robertson Bros - postponed until Saturday 12 June 2021 @ 8pm | | If you are unable to make the rescheduled date, refunds will be available until Friday 29th May @ 3pm

 

CANCELLED SHOWS

The 91 Storey Treehouse – now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

Sleeping Beauty – now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

The Neighbourhood – now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

Camerata Compassion - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

Animal Farm - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

The Wiggles – performances have been cancelled | Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

Melbourne Comedy Festival - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

Beyond the Barricade - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

Urzila Carlson – now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

Queensland Symphony Orchestra - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

Opera Queensland's Tosca - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

QLD Ballet Tutus on Tour -  now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted

 

Performances scheduled past this time will be added and updated as information is made available to us, we thank you for your patience at this time…….

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